TERMS OF SERVICE
Updated: April 28th, 2026
THESE TERMS OF SERVICE (“TERMS”) INCLUDE A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY CLAIM (DEFINED IN THE “DISPUTE RESOLUTION BY BINDING ARBITRATION” SECTION HEREIN) TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT. IF YOU WANT TO OPT-OUT OF THIS MANDATORY ARBITRATION AGREEMENT, THE “DISPUTE RESOLUTION BY BINDING ARBITRATION” SECTION HEREIN DESCRIBES THE PROCEDURES YOU MUST FOLLOW TO DO SO. THE ARBITRATION AGREEMENT ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION. BY USING THE SERVICES OR INSTALLING THE SOFTWARE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF SERVICE, INCLUDING OUR USE OF YOUR DATA AS PROVIDED IN THE PRIVACY NOTICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU SHOULD NOT USE ANY OF THE SERVICES OR INSTALL THE SOFTWARE.
These Terms specifically govern your access to and use of software (“Software”), products, experiences, and services (collectively, the “Services”) that are managed and fulfilled by Open Network Exchange Inc (“ONE”) and Bookit Ventures, Inc. (including BookIt.com and any of its affiliated websites, collectively “Bookit”). These Terms constitute a legally binding agreement among ONE, Bookit, collectively ("we”, “our” or "us"), you, any entity you represent, and any individual accessing or using the Services (collectively, "you" or "your"). Each of us and you is a "Party" and collectively the "Parties.”
By accessing or using the Services, you are agreeing to these Terms.
Additionally, when you purchase travel and accommodation arrangements under these Terms, you may separately be eligible to earn rewards from independent third-party service providers such as Crypto.com. Any such rewards programs are independently offered by the relevant third-party service provider and may be subject to their terms. For the avoidance of doubt, any rewards programs operated by third-party service providers do not constitute part of our Services.
PLEASE KNOW THAT WE MAY AMEND THESE TERMS AND THE TERMS OF OUR PRIVACY NOTICE FROM TIME TO TIME. ALL AMENDMENTS WILL BE POSTED ON THESE TERMS, THE PRIVACY POLICY AND OTHER PLACES WE DEEM APPROPRIATE. IF YOU CONTINUE TO USE THE SOFTWARE AND/OR SERVICES AFTER AN AMENDMENT IS POSTED, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THAT AMENDMENT. THEREFORE, YOU SHOULD REVIEW THESE TERMS AND OUR PRIVACY NOTICE EACH TIME YOU USE THE SOFTWARE AND/OR SERVICES TO DETERMINE IF THEY HAVE BEEN UPDATED. YOU CAN TELL WHEN THESE TERMS OR THE PRIVACY NOTICE HAVE BEEN LAST UPDATED BY CHECKING THE DATE AT THE TOP OF THE PAGE. WE ENCOURAGE YOU TO KEEP A PRINTED COPY OF THE CURRENT TERMS AND PRIVACY NOTICE FOR YOUR REVIEW AND REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS AND PRIVACY NOTICE, YOU MUST NOT USE THE SOFTWARE OR SERVICES.
I. Acceptance of Terms
1. These Terms constitute a binding legal contract that governs the purchase and/or ongoing use and access of the Service. You must accept these Terms before you may access or use the Service. You can accept these Terms by either: (a) clicking to accept or agree where such option is made available to you; or (b) actually using or accessing the Service.
2. By accepting these Terms, or by accessing or using the Service or the Software, you represent and warrant that you have read, understand, and agree with/to the following:
You are at least eighteen (18) years of age and have the legal capacity to be bound by these Terms;
You are not a Prohibited Person (as described below);
You will use the Website (as defined below) only in accordance with the Terms AND solely for personal, non-commercial use;
You will maintain the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account;
You will inform any traveling companions, guests, or users of any product or service purchased through the Marketplace (as defined below) of the contents of the Terms and all other applicable third-party terms and conditions; and
All information that you provide for or on the Website is current, true, and complete.
3. Access and use of the Service is subject to the Bookit Privacy Notice, and such policy is incorporated herein by this reference. You consent to the use of your personal information by us and/or our employees, contractors, affiliates, third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Privacy Notice. You also fully understand and unambiguously consent to the collection and processing of such information in the United States. As explained in the Privacy Notice, you may opt out of the collection and processing of your personal information. Non-personal information you send or communicate to us, such as questions, comments or inquiries, will not be considered personal information and therefore will not be subject to the Privacy Notice. To opt out of the collection and processing of your information by us please visit the Privacy Notice.
II. The Service
1. Our Service. The Services include an online marketplace at http://travel.crypto.com/ (the “Marketplace” or “Website”) that is fulfilled by ONE and Bookit, as applicable, where you can book hotel, flight, rental car, cruise, and other travel and accommodation arrangements, as well as activities, merchandise, tickets, and exclusive experiences. The Services consist of access to the Marketplace and any software contained therein. The Services are delivered through the world wide web (including the Marketplace), stand-alone mobile applications, or add-on software licensed from third-party external service providers (“ESPs”) Subject to and conditioned on your compliance with the terms of these Terms, you shall have a non-exclusive, non-transferable, non-sublicensable, limited right, during the Term to access the Software and use the Service.
III. Pricing and Availability
1. Unless otherwise stated, prices listed on the Marketplace are in United States dollars and do not include any optional fees, such as upgrades, additional nights’ accommodations, food and beverage, travel, transfer fees, travel insurance, fuel surcharges, etc. Additional fees may also apply. The products, services, and prices provided on the Marketplace are subject to availability and may change or be discontinued without notice. In particular, travel product prices and dates are based on space availability, may not be available at the time of booking and are subject to change without notice. Special prices or rates may not be applicable with other offers or promotions. Other restrictions may apply.
All travel providers retain certain rights to increase rates (including, without limitation, taxes, fees, gratuities/service charges, airport charges, government fees, resort fees, upgrades, food and beverage, transfer fees, travel insurance, fuel surcharges, and any other related costs), modify itineraries, change availability, and change and/or discontinue promotions and/or special offers, at any time for any reason. Any increase in price or rate imposed by the travel provider will be passed on to you, and you agree to such increase, unless otherwise stated in the travel provider’s terms and conditions for the individual transaction.
We reserve the right to refuse or cancel any purchases made at a price that we determine to have been erroneous due to a printing, electronic or clerical error. If your credit or debit card has already been charged for the purchase and your order is canceled, then we will issue a credit to your credit or debit card account in the amount of the incorrect price.
2. Network Content. The Software may integrate, be integrated into, or be provided in connection with our third-party partners (the “Network Partners”) services or content (“Network Content”). Network Content is used to provide you access with content and features that will enhance your experience with our Services. We do not control Network Content, and your dealings with Network Content, including but not limited to, participation in promotions, purchase of goods/services, or any other type of involvement with Network Content in connection with your redemption, use and/or exploitation of CRO, are solely between you and the Network Partners. Therefore, you acknowledge and agree that neither We, nor ESPs, nor affiliates are responsible or liable for the availability of, nor do We, ESPs, or affiliates endorse the products or other materials of the Network Content. You further acknowledge and agree that neither We, nor ESPs nor affiliates shall be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any Network Content. Finally, you acknowledge that if you access the Network Content, Network Partners terms and conditions, and privacy policies apply to your rights and obligations with respect to such access. Accordingly, we strongly encourage you to read the terms of use agreements and privacy policies that apply to such Network Content accessible on Network Partners websites. If you would like to stop using certain Network Content at any time, you may be able to turn off certain features within our Software.
3. Submissions and Transmissions. Any communication or material you transmit to us by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is and will be treated as, non-confidential and non-proprietary. Anything you transmit may be used by Company, ESPs, or affiliates for any purpose, including, but not limited to, reproduction, disclosure, further transmission, publication, broadcast and posting. Furthermore, we are free to use any ideas, concepts, know-how or techniques contained in any communication you send to us for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products, without any compensation to you.
IV. Product and Service Specific Terms and Conditions
1. TRAVEL PRODUCTS, BENEFITS AND SERVICES. The following additional terms and conditions apply to purchases of travel products, services and benefits offered through the Marketplace. The travel products, services and benefits are provided by ONE. In the event of any conflicts between this section and any other section of the Terms, this Travel Products and Services Section takes precedence and governs the purchase of travel products and/or services by you.
Benefits
We may offer you certain benefits from time to time (“Benefits”), which may include Travel Vouchers (as defined below) and/or other promotional benefits. The type, quantity, and availability of Benefits will vary, and may not be applicable to you, depending on the select Benefits offered to you. We reserve the right, in our sole discretion, to modify, suspend, discontinue, or add to the Benefits at any time. Benefits that are currently offered at no additional cost may become subject to additional costs, and existing costs may be increased.
You must remain in good standing with respect to your Account (as defined below), including timely payment of any annual or renewal fees, in order to continue to use the Benefits. If you are not in good standing with us or with any other membership linked to the Services, you may, in our sole discretion, lose access to the Services, your Account and/or to some or all of the Benefits. If your membership expires or is terminated, then any outstanding Benefits in your Account also expire unused.
Travel Vouchers. We may offer you savings in the form of vouchers in varying amounts that can be applied toward the purchase of different types of products or services as indicated in the Marketplace (“Travel Vouchers”). Travel Vouchers may not be used to pay taxes, fees, shipping and handling or any other additional charges, except taxes may be covered by the Travel Voucher when used toward the purchase of a flight. Unless indicated otherwise, Travel Vouchers expire upon the earlier of either (a) 18 months from the date they are issued, or (b) the expiration or termination of your Account. If you use a Travel Voucher toward the purchase of a travel product or service that occurs in the future, then that travel must occur less than 18 months from the date the Travel Voucher was issued. Travel Vouchers may not be transferred to a third party. Travel Vouchers have no cash value, may not be redeemed for cash, may not be combined with any other offers and are non-refundable. If you use a Travel Voucher on a refundable purchase and subsequently cancel that purchase, you are responsible for any applicable cancellation fees. Your Travel Voucher will be returned to your Account after you resolve any associated outstanding cancellation fees.
General Travel Terms
Booking Confirmation/Travel Receipt. Reservations must be confirmed in writing electronically by us (“Booking Confirmation”). This will be sent to you within two weeks after the initial booking of the travel product or service. Multiple Booking Confirmations will not be issued. Travelers’ names on the Booking Confirmation must accurately reflect the travelers’ complete legal names as they appear on their respective proof of identification documents. It is your sole responsibility to review and verify all information on the Booking Confirmation for accuracy and completeness and check the spelling of all names carefully. Please notify ONE’s customer service representatives at 1-888-437-6108 immediately if any changes or corrections are needed. Failure to do so constitutes acceptance of the information contained on the Booking Confirmation as accurate.
Maximum Occupancy. In no event may the total number of people booked for a travel product or service exceed the maximum occupancy set forth by the travel provider.
Identification Documentation. Travel providers may require that you and your traveling companions have in your possession the proper documentation required by the United States and/or any relevant foreign countries (as applicable). The names on the Booking Confirmation must match such documentation exactly. You and your traveling companions are advised to consult with the appropriate government agencies and embassies to determine what documentation will be required for travel. ONE does not assume any responsibility nor represent or warrant the accuracy of any information or opinion given regarding identification documentation. No refund will be issued if you and/or your traveling companions fail to bring proper documentation and are refused travel provider services/accommodations.
Travel Documents. Booking Confirmations will be sent electronically unless otherwise noted in the terms and conditions of the individual product description. If tickets or vouchers are issued as part of a transaction, then they are valid only for the person(s) named thereon and cannot be transferred or modified without the travel provider’s prior written consent. When a name change is required, additional fees may apply. Notify ONE’s customer service representatives immediately if changes or corrections are required.
Travel Warnings. Please review travel prohibitions, warnings, announcements and advisories issued by the United States government, and/or other applicable foreign governments prior to booking travel to international destinations. Information from the United States government on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.cbp.gov/travel.
BY OFFERING TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS FOR SALE, ONE DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS ADVISABLE OR WITHOUT RISK, AND ONE IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Third-Party Travel Provider Terms. Additional terms and conditions by third-party travel providers will apply to your reservation and purchase of travel-related goods and services that you select from the Marketplace. The hotels, resorts, villas, cruises, rental cars, airfare and other travel providers supplying travel or other services on the Marketplace are independent third-party providers and not ONE’s agents or employees. You agree to abide by the Provider Terms for any travel provider with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the travel provider’s rules and restrictions regarding availability and use of products or services. ONE reserves the right to cancel your reservation if full payment is not received by the final payment date. You acknowledge that some third-party travel providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activities they offer. You understand that any violation of any travel provider’s rules and restrictions may result in: (a) cancelling your reservation(s); (b) being denied access to the applicable travel products or services; (c) forfeiting any monies paid for such reservation(s); and/or (d) debiting your account for any costs we incur as a result of such violation.
Seller of Travel. ONE is registered with the State of Florida as a Seller of Travel. Registration No. #ST43055. ONE is also a registered seller of travel in the following states: Washington UBI #604-664-678, Hawaii #TAR-7441 and California #CST 2147520-50. Registration as Seller of Travel does not constitute approval by the State of California. ONE is not a participant in the California Travel Restitution Fund. California requires certain sellers of travel to have a trust account or bond. ONE maintains a Consumer Protection Bond issued by Philadelphia Indemnity Insurance Company in the amount of $100,000.
Cruises
You agree that you will be charged for the total cruise booking price, excluding any amounts paid by CRO, on your selected payment method. Upon submitting your reservation request you authorize us to facilitate booking the cruise(s) on your behalf, including making payment arrangements with cruise providers.
Cruise guests (if you choose to add guests to a booking) must meet all eligibility requirements to sail as described on the cruise provider’s website as of the date of departure. Generally, any cruise guest under 21 years of age (“Underage Guest”) must be accompanied by a guest who is 21 years or older. Please note some cruise providers require the main guest to be older than 21 years of age. Please check the requirements provided by the applicable cruise provider prior to booking. If the Underage Guest is your child, then such Underage Guest must be accompanied at all times during the cruise by you.
All cruise bookings are subject to the terms of the cruise provider’s standard passage or cruise ticket contract. All cruise guests must have all necessary identification and/or cruise documents (including, but not limited to, a valid passport, visa, if applicable, and all other necessary travel documents, which include any health certifications/proofs of vaccination that are required by the cruise provider and/or applicable governments/ports) required for the cruise. As set forth in more detail in the cruise provider’s passage/cruise ticket contract, the cruise provider reserves the right to refuse to embark any guest, at any time if, in the sole opinion of the cruise provider, a guest is unfit for any reason for the cruise.
ONE is not responsible for any cancellations, delays, diversions or substitution or any acts or omissions whatsoever by cruise providers or any other persons providing any cruise-related services or accommodations. You are responsible for any cancellation fees imposed by the cruise provider. You and any guests are also responsible for obtaining travel insurance (and all other forms of insurance) at your option.
Hotels, Villas and Resorts
The hotels, villas, resorts and other travel providers supplying travel or other services in the Marketplace are independent third-party providers and not ONE’s agents or employees. ONE is not liable for any costs incurred due to hotel, villa or resort relocation.
ONE has no special knowledge regarding the suitability of any reservation for persons with a disability. For information concerning the suitability for persons with a disability for any reservation, contact the travel provider directly. Minimum age requirements may apply. Failure to check-in at the scheduled day and time may be treated as a “No Show” by the travel provider and their applicable refund policies will apply, which may result in only a partial refund or no refund at all. Please check the Provider Terms for additional requirements and policies, including age and refund requirements, prior to making any booking of a hotel, villa or resort.
ONE may pre-negotiate certain room rates with hotel, villa and resort providers to facilitate the booking of reservations. You agree that you will be charged for the total reservation price on your selected payment method, excluding any amounts paid by CRO.
Upon submitting your reservation request you authorize ONE to facilitate booking reservations on your behalf, including making payment arrangements with hotel, villa and resort providers. You acknowledge that except as provided below with respect to tax obligations on the amounts ONE retains for our services, ONE does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel and resort transactions are a recovery of the estimated taxes (e.g., sales and use, occupancy, room tax, excise tax, value added tax, etc.) that ONE pays to the travel provider for taxes due on the travel provider’s rental rate for the room. The hotel, villa and resort providers invoice ONE for certain charges, including tax amounts. The travel providers are responsible for remitting applicable taxes to the applicable taxing jurisdictions.
ONE does not act as a co-vendor with the travel provider with whom ONE books or reserves your travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by ONE to the travel providers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of your actual use of the hotel, villa or resort.
Travel Products and Services Cancellations
The fees assessed by ONE and/or the travel provider as a result of a cancellation or change are set forth on the booking confirmation and apply to all the travel products and services transactions purchased through the Marketplace. Each travel provider has specific cancellation policies separate and apart from ONE’s policies. Travel provider policies may treat name changes and departure date changes as cancellations. Changes to a non-refundable booking may be treated as a cancellation, where such changes are possible, or may incur an additional cost.
In the event you must cancel any travel booking, please call ONE’s customer service representatives immediately, or in writing, at the following address:
Open Network Exchange
Attn: Crypto.com Travel Cancellations
7350 N Dobson Rd., Suite 130
Scottsdale, AZ 85256
or by calling _ 1-888-437-6108
Travel cancellations will be effective as of the date of receipt of the request. It is your responsibility to ensure cancellation requests are properly received by us. Refunds for travel cancellations may take up to eight weeks.
Notice to residents of the State of Washington, United States of America: If transportation or other services are canceled by us, all sums paid to us for services not performed in accordance with the contract between us and the purchaser will be refunded within thirty (30) calendar days of receiving the funds from the travel provider with whom the services were arranged, or if the funds were not sent to the travel provider, the funds shall be returned within fourteen (14) calendar days after cancellation by us to the purchaser unless the purchaser requests us to apply the money to another travel product and/or date.
To our valued EU and UK customers:
This section summarizes your rights under the EU Package Travel Directive and related UK regulations, applicable to both package travel arrangements and other purchases, including standalone travel services.
Cancellation and Refund Rights: You have the right to cancel travel contracts at any time before the start of the Program under specific conditions (such as unavoidable and extraordinary circumstances) without a cancellation fee, with a right to a full refund. For standalone travel services and other non-travel related purchases, cancellation rights are subject to the terms provided by individual service or product providers. The general right of withdrawal for online sales does not typically apply to travel services provided on a specific date or within a specific period.
Consumer Protections: For all purchases, including travel and non-travel related products, you are protected by applicable consumer protection laws in your country. This includes protections against misleading information and ensures you receive all products and services as described.
Exercise Your Rights: To exercise any rights under this section, please contact our customer service team through the provided contact details. For package travels affected by unavoidable and extraordinary circumstances, full refunds will be issued for cancellations made before the start date.
Insurance Recommendation: We recommend that all customers consider purchasing comprehensive travel insurance that covers potential cancellations and other unforeseen circumstances.
In compliance with the EU's Consumer Rights Directive and the UK's Consumer Contracts Regulations, you are afforded specific rights regarding the cancellation of travel-related services. This includes the right to cancel certain bookings within fourteen (14) calendar days of purchase for a full refund, subject to our terms and any specific conditions of your booking. For cancellations beyond this cooling-off period, or for bookings not covered by these regulations, please refer to the specific cancellation policies outlined on your booking confirmation or consult our customer service team for guidance.
Please note, some travel services and last-minute bookings may have specific restrictions or non-refundable policies as permitted by EU and UK regulations. We are committed to ensuring transparency and fairness in our cancellation and refund processes, aligning with both EU and UK consumer protection laws.
In the event of unforeseen circumstances affecting your travel, such as those impacted by a 'force majeure,' we strive to provide flexible solutions, which may include rebooking assistance or refunds where applicable and in accordance with local law.
For cancellation of the purchase of the Program please see the section below on Program cancellations. For all additional information or to initiate a cancellation request, please contact our customer service team.
Cancellation Waiver Terms
The cancellation waiver (“Waiver”) is an optional add-on product that allows you to cancel an eligible non-refundable resort booking without penalty up to thirty (30) days prior to check-in, subject to the conditions outlined below. This Waiver is designed to provide flexibility for bookings sourced directly from our supplier partners. Your purchase of the Waiver is non-refundable if 24 hours or more have elapsed since the purchase confirmation was sent to you.
Availability and Eligibility
The price of the Waiver is $99.99 per room. This must be paid at the time of purchase. Refund of the Waiver must be requested within 24 hours of purchase, or it becomes non-refundable and no refunds or credits will be issued for the cost of the Waiver. The Waiver cannot be purchased less than forty (40) days prior to your check-in date. The Waiver applies exclusively to eligible non-refundable bookings sourced directly from our supplier partners. The Waiver covers only the individual room reservation for which it was purchased, excluding any additional rooms booked separately or at the same time. The Waiver does not apply to any incidental costs such as transportation to and from the resort. A Waiver must be purchased separately for each room reservation. The Waiver covers the entire room and cannot be applied partially to any changes, modifications, add-ons or other partial charges for the room booking. Eligibility is determined by us at the time of purchase based on the booking details. We reserve the right to deny the Waiver for any booking that does not meet the criteria stated herein.
Cancellation Policy
Pursuant to our agreements with supplier partners, the Waiver permits you to cancel your booking without penalty up to thirty (30) days prior to the scheduled check-in date. Cancellations using a Waiver must be requested no later than the “Last Day to Cancel,” which is defined as the last weekday (Monday through Friday, excluding weekends and holidays) prior to thirty (30) days before the check-in date. This requirement is due to servicing and processing needs. For example: If your arrival date is October 30th, the 30-day deadline is October 1st. The Last Day to Cancel would be the last weekday before this date. If the 30th day falls on a weekend (Saturday or Sunday), then the Last Day to cancel would be the Friday preceding the weekend. To initiate a cancellation, you must contact us via phone and provide your Booking Confirmation number and resort name. Cancellations requested after the Last Day to Cancel will not be honored, and the booking will remain non-refundable as per the original terms. Upon a valid cancellation request, you will receive a full refund of the booked inventory net rate amount (excluding the Waiver cost) via the original payment method.
Reinstatement of Certificates and Alternative Currencies
If Your booking included redemption of any refundable certificates, vouchers, or alternative currencies (e.g., loyalty points or promotional credits), these will be reinstated only upon a valid cancellation under the Waiver. For more details, see the terms of the applicable certificate, voucher or alternative currency that are provided herein.
The Waiver does not extend the expiration date of any certificates, vouchers, or alternative currencies. If the use-by or expiration date passed prior to use of the Waiver, then the applicable certificate, voucher or alternative currency will not be reinstated, and a new one will not be issued to you.
Additional Limitations and Exclusions
Waivers are not travel insurance and are not intended to replace or supplement coverage afforded by travel insurance. They do not cover trip interruption or delay, baggage loss or delay, travel accident or injury or any other travel related losses or claims. Waivers are non-transferable, have no cash value, and may be redeemed only once. After a Waiver is redeemed, it cannot be used again, and that redemption cannot be reversed. Waivers do not cover cancellations due to force majeure events (e.g., natural disasters, pandemics, or government restrictions) unless otherwise specified in your Booking Confirmation. We reserve the right to modify or terminate the Waiver program at any time, though any purchased Waivers will be honored according to the terms in effect at the time of purchase.
2. MERCHANDISE. The following additional merchandise terms and conditions apply to purchases of merchandise through the Marketplace. In the event of any conflicts between this section and any other section of the Terms, this Merchandise Section takes precedence and governs the purchase of merchandise by you.
EXCEPT AS REQUIRED BY LAW, PRODUCTS ARE PROVIDED ‘AS IS’ WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Sales Tax. ONE is required by law to collect and remit applicable sales tax to each state for all purchases, including shipping and handling charges. When applicable, sales tax will be automatically calculated during the online checkout process.
Shipping and Handling (S/H). Products may only be shipped to a valid United States address in the contiguous 48 states. Shipping and handling charges are automatically calculated on a per-item basis and after purchaser provides the “Ship To Address” information. ONE cannot ship to a PO box or APO address. We reserve the right to restrict delivery to certain remote locations. Products ordered together may not necessarily ship together. Please allow processing time for all orders. Items are shipped via standard ground service. Some items may take longer for delivery such as furniture and large appliances.
Prices and Expiration. Except where otherwise noted, the displayed list price in the Marketplace may represent (i) the full retail price suggested by the manufacturer and/or supplier, (ii) the estimated price in accordance with standard industry practice, or (iii) the estimated retail value for a comparably featured item offered elsewhere. The list price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the list price may represent an “open-stock” price, which is the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set. All prices are subject to change without notice, and ONE disclaims any such liability or responsibility for rapidly changing prices. In the event of an erroneously published price, ONE reserves the right to cancel the order.
Products. All items are manufactured by independent suppliers. ONE and its subsidiaries, affiliates and agents make no guarantees, warranties or representations of any kind, express or implied, with respect to suppliers’ items, and are not liable for any loss, expense, accident, or inconvenience that may arise in connection with the use of supplier items, or as a result of any defect in or failure of supplier items. Manufacturers’ unforeseen product shortages or technical advances may necessitate the shipment of updated, or a different manufacturer’s updated or similar product, each of which will be of equal or greater value than the product ordered, at no additional cost. Model numbers are included on the product detail page and pertain to the item shown, not the substituted product. Model numbers may be unique to the Marketplace and may not match the manufacturer's retail model numbers. ONE attempts to be as accurate as possible in the description, images and model numbers of the products. However, ONE does not guarantee that product descriptions or other content on the Marketplace is accurate, complete, reliable, current, or error-free. If a product received is not as described, your sole remedy is to return it in unused condition.
Cancellations. Due to ONE’s automated order processing system, we cannot cancel an order once it is placed and confirmed.
Returns. If you are dissatisfied with a merchandise purchase, you must return the item in the original unopened package, in re-sellable condition, within ten days of receipt of the order. ONE can offer an exchange of the item, a credit to your Account or issue a credit to the original form of payment used for the merchandise purchase. Some items may not be eligible for return. A re-stocking fee may apply, and shipping charges are non-refundable. Merchandise purchased as a set may not be returned individually. To help ONE maintain quality standards and understand the reason for the return, ONE requires that you call our customer service representative to obtain a Return Authorization (“RA”) number. All returns should be shipped via the method received, using the RA label provided. ONE will promptly process the return upon receipt. If you have misplaced the packing slip, please include a note inside the package with the following information: name; address; order number; and items ordered. Please allow a reasonable processing time to process the return and issue a credit. In the rare event the ordered merchandise arrives damaged, please note the damage on all copies of the delivery receipt before signing. Retain a copy of the receipt and call ONE’s customer service immediately. All damages must be reported within 24 hours of receipt.
3. RENTAL CARS. The following additional rental car terms and conditions apply to rental car reservations made through the Marketplace. In the event of any conflicts between this section and any other section of the Terms, this Rental Cars Section takes precedence and governs the rental car reservations by you through the Marketplace.
In general, you must be 30 years old or older to make a car rental booking. For an additional fee, some car rental providers may allow bookings by those under 30 years of age. Additionally, some car rental providers may apply a surcharge or require additional insurance for senior drivers over a particular age. When applicable, these senior driver surcharges and/or extra insurances are obligatory and generally payable at the time of pick up in the local currency. Please see the car rental provider’s Provider Terms for its minimum and maximum ages to rent a car and ages to which an additional fee or insurance requirement may apply. The vehicle types and prices in the Marketplace are subject to availability and subject to change at any time without notice. The vehicle models pictured in the Marketplace represent the type of vehicle that will be provided but may not be the exact make or model that will be provided at the time that the rental car is picked up. We attempt to be as accurate as possible in the description of the rental cars; however, ONE does not guarantee that product descriptions or other content in the Marketplace is accurate, complete, reliable, current, or error-free. ONE strongly recommends that you verify the accuracy of all of the information in the confirmation of the reservation as soon as you receive it and inform us immediately in the case of any mistake and/or discrepancy.
ONE offers car rental booking services through the Marketplace. ONE is not, nor does it own or operate, a car rental company. We act as an agent only by submitting customers’ requests and reservations to car rental providers through the Marketplace. Car rentals booked through the Marketplace may not be eligible to earn rewards under the car rental providers’ loyalty rewards programs. All rental car bookings are subject to the car rental providers’ rental agreements. At the time of pick-up of the vehicle you will be presented with a car rental agreement by the relevant car rental provider. ONE strongly recommends that you read the terms of the car rental agreement carefully prior to signing and verify your rental inclusions and exclusions. The car rental provider may also charge additional local fees in local currency at the time of pick up, and other fees for car rental services performed outside of its hours of operation. Please also refer to your car rental agreement with the car rental provider and its Provider Terms for any additional details regarding a security deposit or any additional charges that may apply, such as drop-off charges.
Unless indicated otherwise, the prices do not include the cost for fuel or charging of electric vehicles and the vehicle must be returned fully fueled and/or charged and to the original location. When picking up the rental car, you must provide a valid credit card in main driver's name and the car rental provider may require you to authorize a deposit for the car rental. The car rental provider may not accept a debit card for such deposit. Additionally, you will be required to provide a valid driver’s license. Additional identification, such as a passport or proof of name and address or credit card may be required. Please check with the car rental provider in the location of the car rental pickup to verify all documentation that will be required at the time of pick up. Certain restrictions on travel may apply, such as restrictions on driving outside of the rental country or taking the rental car on ferries.
Cancellation requests for a car rental booking may be required to be submitted up to 48 hours or longer prior to the scheduled pick-up date. Please carefully review the Provider Terms for the cancellation deadlines and policies. Any rental car cancellation made after the rental provider’s cancellation deadline may result in you being charged an administrative fee equal to the full cost of the rental car booking. See the Provider Terms for more details. Failure to pick up the rental car at the scheduled day and time, or failure to provide a valid credit card or sufficient documentation (e.g. failure to provide a valid driver’s license, a valid credit card or a valid identity card/passport) at time of pick up will be treated as a “No Show” and result in an administrative fee equal to the full cost of the car rental booking. No refund will be provided for unused days of a car rental booking, for example if the car rental provider allows you to pick up the vehicle late or if you return the vehicle early. The car rental provider’s Provider Terms may also contain additional terms and conditions regarding cancellations and No Shows.
4. FLIGHTS. The following additional flight terms and conditions apply to flight bookings through the Marketplace. In the event of any conflicts between this section and any other section of the Terms, this Flights Section takes precedence and governs the flight bookings by you through the Marketplace.
All flights booked through the Marketplace are provided by third-party travel providers. Flights booked through the Marketplace are subject to the travel provider’s Provider Terms and the applicable airline’s conditions of carriage. Please review all of the applicable terms carefully.
ONE does not currently allow flight bookings through the Marketplace for unaccompanied minors (meaning a person under 18 years old). Anyone under 18 years old must be accompanied by you or another adult for flight bookings made through the Marketplace. Please note that you must follow the relevant airline rules on the carriage of children. Children older than two years old on the return date must have a return ticket at a child fare for both the outbound and inbound flights. You will not be eligible for a refund of any seat charges incurred during travel if you do not comply with this requirement. Children under two years old will not be allocated their own seat unless a child fare is booked for them. Other age or booking restrictions may apply. Please carefully review the applicable Provider Terms and airline’s conditions of carriage.
The prices displayed for flights are subject to availability and may change at any time without notice. The flight prices are not guaranteed until the booking is ticketed by the airline and you have received the ticketing confirmation email. Some flights booked with an airline may be operated by a different airline. If different, details of the airline operating the flight will appear in the Marketplacein the booking process and in your ticketing confirmation email. Please be aware that this can affect which airline you will need to contact to check in, to select a seat and to make other requests.
If you purchase two one-way tickets through the Marketplace rather than one roundtrip ticket, each ticket is a separate booking and subject to its own terms and rules. If one flight is affected by a change from the airline, then you may have to make changes to the other flight and you will be responsible for any charges or fees incurred for making the change to the other flight. If you book a roundtrip flight and do not use the outward flight, then the airline may cancel the return flight without a refund or you may lose the ability to make changes.
When booking a flight through the Marketplace, the payment for the flight and all associated fees is collected by the travel provider or the airline, not ONE. Airline miles and other airline loyalty rewards may not be used to book flights on the Marketplace. Some airlines charge additional fees for luggage, seat selection and other options. The opportunity to choose your seat may vary depending on the airline and fare selected. If available, seat selection is not guaranteed and is at the sole discretion of the airline.
All flight passengers must have all necessary identification and/or flight documents (including, but not limited to, a valid passport, visa, if applicable, government-issued identification and all other necessary travel documents, which include any health certifications/proofs of vaccination that are required by the flight provider and/or applicable governments) required for the flight. You are solely responsible for all necessary travel documentation for you and any travel companions. As set forth in more detail in the airline’s carriage conditions, the airline reserves the right to refuse any passenger, at any time if, in the sole opinion of the airline, a guest is unfit for any reason for the flight. ONE recommends checking with the embassy or consulate of your destination country for a complete list of requirements.
ONE is not responsible for any cancellations, delays, diversions or substitutions or any acts or omissions whatsoever by airlines or any other persons providing any flight-related services. You are responsible for any cancellation fees imposed by the airline. You and any guests are also responsible for obtaining travel insurance (and all other forms of insurance) at your option and hereby acknowledge that ONE has not and will not obtain or provide travel insurance or any other form of insurance.
Before you cancel, please be sure to carefully review the Provider Terms and the applicable airline’s rules for additional cancellation restrictions and the applicable fees. Generally, if you cancel the booking more than 24 hours after it was made and/or within seven days before the flight departs a cancellation fee will apply. No refund will be issued for the cancellation of non-refundable fares. The travel provider and/or airlines may apply additional fees for any change requests, including cancellations, after the original booking has been ticketed.
ONE reserves the right to cancel any flight bookings that do not comply with these Terms or the applicable Provider Terms. For any changes, cancellations and all booking questions please refer to the contact information provided to you in the ticketing confirmation email. Please also be aware that all chargebacks and requests for exchanges, refunds and afterhours support will incur additional charges that will be collected by the travel provider.
5. EXPERIENCES. The Marketplace provides you with access to third-party experiences providers. Additional terms and conditions by third-party experiences providers will apply to your purchase of experiences that you select through the Marketplace or from the third-party experiences provider’s website. We act as an agent on behalf of the third-party experiences provider. An experiences listing represents an invitation for you to make an offer, and we are free to accept or reject such offer on behalf of the third-party provider. If you have a question about an experiences listing that is not answered in the Marketplace, it is your responsibility to contact us prior to your purchase to obtain an answer to your question.
All experiences available for purchase in the Marketplace are subject to availability and subject to change at any time without notice. Unless indicated otherwise in the cancellation policy as stated in the experiences listing in the Marketplace, all purchases are final and may not be changed, cancelled or exchanged. Neither we nor the third-party experiences provider are liable for any lost, damaged, destroyed, or stolen tickets. Each purchase is subject to the cancellation policy as stated in the experiences listing. If a cancellation deadline is indicated for the experience you purchase, then a cancellation request for that experience must be received by us prior to that cancellation deadline. Any cancellation requests received after a cancellation deadline will be non-refundable and all money paid for the experience will be forfeited.
Your interactions with third-party experiences providers are at your own risk. We have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party provider or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with any third-party provider. We attempt to be as accurate as possible in the description of the experiences; however, we do not guarantee that descriptions or other content in the Marketplac eis accurate, complete, reliable, current, or error-free.
The price of each experience will be quoted on a per-person basis, unless otherwise specified. Prices do not include tips/gratuities, any items of a personal nature, or any beverages or food not specifically stated as included by the third-party provider.
The value of your purchase may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or payment card company may convert the payment into the local currency and may charge fees, resulting in differences between the amount displayed through the Marketplace, and the final amount charged to you. We recommend that you contact your bank or card company if you have any questions concerning any applicable currency conversion or fees.
6. TICKETING. Through the Services, we enable you to buy tickets and other items related to live events (each such ticket and/or other related item, a “Ticket”). As a ticket resale marketplace, we act as an intermediary between ticket buyers and ticket resellers. The buyer of a Ticket is sometimes referred to in these Terms as a “Buyer.” The reseller of a Ticket is sometimes referred to in these Terms as a “Seller.” For clarity, prices for Tickets listed through the Services may be at, above or below face value; and unless otherwise specified, the Sellers have not provided face value per Ticket. All prices for Tickets are in United States Dollars.
Our display of Tickets through the Services does not in any way imply, suggest or constitute an endorsement by us of those Tickets or the events they relate to, or any sponsorship of us by the promoters of those events, or any other affiliation between those event promoters and us.
You are solely responsible for completing all transactions in connection with your purchase of Tickets, including the payment of the purchase price and all applicable fees. By committing to purchase a Ticket, you are entering into a binding contract with the Seller to purchase the applicable Ticket. You cannot change or cancel Ticket orders after the sale is complete. If, for any reason, your payment provider does not pay the amount billed for Tickets, you agree that we may, at our option, suspend, cancel, or terminate Tickets purchased.
ALL SALES ARE FINAL. Except in the case of event cancellations, you will have no right to any refunds, exchanges, credits, cancellations or returns. If you purchase Tickets for an event that is cancelled, then you will be entitled to a refund (less any delivery charges if the Tickets have already been delivered). If you purchase Tickets for an event that is postponed or rescheduled (i.e., if the Tickets remain valid for entry), you will not be entitled to a refund.
All transactions relating to your purchase of Tickets through the Services are subject to the following:
Complete and Accurate Information. You agree to supply all applicable information necessary to complete your order and arrange for delivery of Tickets, including, but not limited to, email address and physical address (if applicable). You will be responsible for any errors made when providing such information, and understand that such errors may result in (A) delays in processing the order or delivering the Tickets or (B) cancellation of order. In certain cases, tickets may be delivered to you close to the event date. The timing of delivery of Tickets will not create a right of refund or credit to you under any circumstances.
Special Conditions. The listings for certain Tickets may include notes to disclose special conditions associated with those Tickets to anyone browsing those listings prior to purchase. These notes may indicate specific conditions relating to seat location such as obstructed view, partial view, limited view, side view, behind the orchestra, mezzanine, behind the stage, etc. These notes may also include age restrictions. When disclosed in the notes, these conditions shall be deemed to be known by the you prior to purchase, and are not grounds for any refund or exchange.
Ticket Limits. You may be subject to any applicable limits on the number of Tickets that a single customer may purchase. You will be advised of any such limits during the purchase process, or by a system limitation on the number of Tickets you may purchase. Each Master Account must be linked to a unique individual, and must contain valid and verifiable information. Multiple Master Accounts may not be used to circumvent or exceed published ticket limits. If you exceed or attempt to exceed the posted ticket limits for a particular event, we may cancel, without notice, any or all Ticket purchase transactions made by you for such event in addition to prohibiting your Ticket purchasing abilities for the event.
Prohibition on Use of Ticket Bot Technology. You may not attempt to conceal your identity by using multiple internet protocol addresses or email addresses, or by any other means, to conduct Ticket transactions through the Services. You may not use ticket bot technology to search for, reserve, or purchase Tickets through the Services. For the avoidance of doubt, this specifically prohibits you from using automated ticket purchasing software through the Services, and prohibits you from circumventing any security measure, access control system, or other technological control or measure that is used to enforce posted event Ticket purchasing limits or to maintain the integrity of Ticket purchasing order rules.
Original Ticket Price. We may provide the original ticket price for a Ticket being sold through the Services prior to purchase, in accordance with applicable law. You acknowledge and understand that: (A) we can only provide the original price if we have access to the information; and (B) in the event we receive this information from a third party, we do not independently verify the truthfulness or accuracy of such information.
Order Confirmation by Seller. All orders for Tickets placed through the Services are subject to confirmation by the Seller.
Comparable or Better Tickets. If you order Tickets for seat locations that are no longer available at the price or in the quantity specified at the time the order is received, the Seller may fill the order with comparable or better seat locations, if available at the same price. If no “comparable or better” seat locations are available at the same price, then either: (A) you will not be charged in the first instance; or (B) the entire transaction amount will be refunded to you; and in either case, you will be notified that the purchase request has been rejected.
Ticket Availability / Speculative Selling. We do not guarantee that every Ticket listed through the Services is available for purchase and delivery. Without limiting the foregoing, some Sellers may offer Tickets for sale, even though they may not own them or have them in their possession at the time the Tickets are listed for sale or sold through the Services. If you purchase Tickets and the Seller is unable to deliver those Tickets to you in advance of the applicable event, then Seller will either provide you with comparable or better Tickets or issue a full refund to you.
Transferability of Tickets. Tickets may (or may not) be transferable. In certain cases, the transferability of Tickets may be indicated in the ticket listing through the Services and/or on the Tickets themselves and/or on the confirmation page or email issued upon completion of your purchase.
Event Listing Information. We do not guarantee the accuracy of event-related information on the Services, including, without limitation, information with respect to event name, event location or venue, event start time, or event date. Event start times are subject to change without notice. Changes relating to an event (including, without limitation, location or venue, start time, date, performer list, performance type, length of event, and amenities included in a ticket package) may be made at the discretion of the parties responsible for the event. You understand that all such parties are unaffiliated with us and that we have no control over, and shall have no liability for, any such event-related changes. For clarity, you shall not be entitled to any refunds, exchanges, credits, cancellations or returns in connection with any such event-related changes.
Compliance with Venue Rules and Policies. You agree to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. If you or your invitees are ejected from the event or denied entry for failure to abide by the venue's rules and policies, you shall be subject to all applicable fines and legal or other expenses associated with the ejection. In addition, you shall not be entitled to any refunds, exchanges, credits, cancellations or returns in such circumstance. Further, you will indemnify and hold harmless us and the Seller for any and all losses, costs, liabilities, expenses and damages (including reasonable attorneys’ fees and disbursements) arising out of such ejection, denial of entry, and/or failure to follow venue rules.
When purchasing Tickets through the Services, you will be responsible for the purchase price, as well as any applicable service fees, delivery charges, credit card surcharges and taxes. The purchase price of each Ticket shall be the price of such Ticket as listed on the Services. We and/or Seller may charge a service fee and/or delivery charge in respect of each order, to cover their costs and labor associated with ticket operations, fulfillment and delivery, and customer service, subject always to applicable laws. We will disclose the total price, inclusive of mandatory fees and taxes, before you complete your purchase. Where required by law, we will display the original ticket price. We reserve the right to cancel orders arising from material pricing or listing errors. We are not responsible for any additional fees imposed by credit card companies, banks, or other third-party payment processors.
If required pursuant to applicable law, you will also be required to pay any sales and/or use excise taxes due in connection with the sale of Tickets through the Services.
Payments received from you for Tickets purchased via the Services are processed by us on behalf of the Seller and credited to the Seller in accordance with the Seller’s policies, as applicable. Seller appoints us as its limited payment collection agent solely for the purpose of accepting funds from you on behalf of Seller. Seller agrees that any payment made by you to us shall be considered the same as a payment made directly to Seller, and Seller will make the Tickets available to you in the agreed-upon manner as if Seller had received the payment directly from you. Seller understands that our obligation to pay Seller is subject to and conditional upon successful receipt of the associated payments from you. We guarantee payments to Seller only for such amounts that have been successfully received by us from you. In accepting appointment as the limited payment collection agent of seller, we assume no liability for any acts or omissions of the Seller. Your obligation to pay for a Ticket is satisfied when we have received the payment in full.
Tickets will be delivered to you in the format designated by the Seller (e.g., digital formats [such as static barcode, rotating barcode, QR code or PDF], physical/hard stock, etc.). For Tickets in a digital format (such as static barcode, rotating barcode, QR code or PDF), Tickets will be delivered to you in the customary digital delivery method used for that digital format (e.g., email, in-app transfer, etc.) “Digital Tickets). You understand and acknowledge that certain Digital Tickets may require you to download and install a third party mobile app (e.g., Ticketmaster mobile app, MLB Ballpark app) in order to receive and access those Tickets. Digital Tickets may use rotating barcodes that activate shortly before the event. You are responsible for installing required third-party apps, device battery/connectivity, and any venue ID/name requirements. For Tickets in physical (hard stock) format, Tickets will be delivered to you via the delivery method selected by you for the applicable order. Some Tickets may only be available for local pickup or will call. Tickets are generally shipped promptly following the date of purchase; however, the shipment date for some Tickets may occur later (e.g., when Tickets have not yet been made available to the Seller).
NOTICE REGARDING TRAVEL INSURANCE OFFERINGS. We may offer access to travel insurance plans through licensed insurance producers to residents of the United States. In certain states, we operate under the Travel Insurance Model Act, which allows us to provide general information about the insurance coverage offered through ONE. If you purchase travel insurance, please refer to the policy documents you received for all coverage details and other terms governing the travel insurance policy that you purchased. To the extent of a conflict between those policy documents and these Terms, the policy documents govern and control your travel insurance policy.
Please note:
We Are Not Licensed Insurance Agents. We are not a licensed insurance producer. We act as a travel retailer and are authorized to offer travel insurance under the supervision of a licensed insurance producer or distributor.
Licensed Producer Oversight. The insurance plans available through ONE are offered in coordination with GlobalGo Insurance Services (California License No 6014980) and AU Warranty and Insurance Services, LLC (National Producer No. 21309508), licensed insurance producer nationwide.
What We Can Do. We can: (i) provide general information about the travel insurance products offered; and (ii) assist you in purchasing travel insurance through our platform.
What We Cannot Do. We cannot: (i) answer technical questions about the insurance policy’s coverage, exclusions, or conditions; or (ii) evaluate the adequacy of your existing insurance coverage.
Consumer Disclosure. Purchasing travel insurance is not required in order to book travel through our site. You may already have coverage that provides similar benefits through other sources, such as credit cards, health insurance, or employer benefits. We encourage you to review any existing coverage before purchasing additional insurance.
Insurance Carrier and Contact Info. Insurance coverages are underwritten by Zurich American Insurance Company, a New York domiciled company with its principal place of business at 1299 Zurich Way, Schaumburg, IL 60196 (NAIC # 16535). The terms and conditions of the policy described in this brief summary are governed by the individual policy document that contains the complete terms. In the event of any discrepancy between the information in this brief summary and the policy, the policy document shall govern. This is intended as a general description of certain types of insurance available to qualified customers, provided solely for informational purposes. Policy Form Series #UTIIV-100-A CW & #U-TIIN-100-A CW; in DC #U-TIIV-100-A DC; in IN #U-TIIN-100-A IN; in MN #U-TIIV-100-B MN; in MT #U-TIIN-100; in NH # U-TIIV-100-A NH; in NY #U-TIIV-100-A NY, #U-TIIV-101-B NY; in OR #U-TIIV-100-A OR; in VA #U- TIIV-100-A VA; in VT #U-TIIN-100-A VT.
For California Residents. In accordance with California Insurance Code §1754, the licensed producer responsible for oversight of travel insurance sales is: GlobalGo Insurance Services (California License No 6014980)
Refunds. You may cancel the policy within 15 days of purchase for a full refund if you haven’t departed or filed a claim. To submit a refund request please contact our customer service team at 1-888-437-6108. We must receive the refund request within 15 days of your purchase.
Claims and Travel Assistance. If you need to file a claim, please contact the claims team using the contact information below.
Phone: (833) 403-4899 or (727) 266-0214
Email: zurichclaims@cbpinsure.com
If you need to request travel assistance services, please contact the travel assistance team using the contact information below.
Phone: (833)371-6275 or (603)691-6130
Email: Mail@Oncallinternational.com
V. Use of the Service
1. Acceptable Use. You agree that you will not (and will not permit or encourage any Users or other third party to) directly or indirectly:
Use the Service in any manner or for any purpose other than as expressly permitted by these Terms;
Use the Service in violation of any federal, state, local, or international laws or regulations;
Reproduce, duplicate, copy, sell, resell, rent, lease, or exploit any portion of the Service, use of the Service, or access to the Service without our prior written consent;
Use the Service to store or transmit malicious code, viruses, Trojan horses, or worms of a destructive nature or that may damage or harm ONE, its Services and/or our computer systems; or
Engage in any activities regarded as competitive with ONE, its Services or interfere with any other user’s or party’s use of the Services.
2. Notice of Unauthorized Use. You will immediately notify us of any unauthorized use of your Account or the Service that comes to your attention. In the event of any such unauthorized use, you will take all steps necessary to terminate such unauthorized use.
VI. Changes and Updates to the Service
1. Service Change. You understand that the Service may change over time as we refine and add more features or content. We reserve the right to update, modify, delete or discontinue the features, functionality, content or other aspects of the Service, including any and all rewards and offers, at any time, with or without notice, in our sole discretion. Any new features that augment or enhance the current Service, including the release of new tools and Software, shall be subject to these Terms. We do not guarantee the availability of the Service and/or any of the rewards or offers contained therein, and they are all subject to change at any time without notice.
2. Upgrades. We reserve the right to add at any time additional features or functions to, or release new versions of, the Software and/or any other Services (any such new features, functions or versions, are referred to as "Upgrades"). For instance, the Upgrades may help us better administer the Software and Services and improve your experience. We may automatically make an Upgrade available without notice to you. In addition, the Upgrades may cause the Software to revert to the default settings of the current version of the Software. Unless we provide you with express notice to the contrary, an Upgrade will not delete or modify any data that would not have been deleted or modified if you had installed the then current version of the Software instead of having the Upgrade installed. Finally, although we may make Upgrades available to you, you understand and acknowledge that we have no obligation to do so.
VII. Confidential BETA Test
1. From time to time, we may conduct a limited confidential beta test to allow selected users to test new features, capabilities, and performance of the Services (the “Beta Test”).
VIII. User Accounts
1. Account Registration. To obtain access to the Service as a User, you are required to register for an account (“Account”) on http://travel.crypto.com/ by consenting to your first name, last name, email address, and country being shared with BookIt for the purposes of Account registration. When registering for an Account you must meet the conditions set forth in “Use of Service – Acceptable Use” Section above, including: (a) providing true, accurate, current and complete information about yourself as requested by the registration form for the Service, and (b) maintaining and promptly updating throughout the Term such information to keep it true, accurate, current and complete. Your Account login is personal to you and may not be shared or used by anyone else.
2. Account Information Confidentiality and Security. You are solely responsible for ensuring the confidentiality of your Account login information and maintaining the security of such information. You agree not to authorize any other person to use your Account for any purpose. Except as otherwise provided by applicable law, you are solely responsible for all transactions and other activities authorized or performed using your Account, whether authorized by you or not. If you believe any of your Account credentials, such as your password, have been obtained or used by any unauthorized person or you become aware of any other breach or attempted breach of the security of the Services or your Account, you must notify us immediately by contacting us at the email address provided at the end of these Terms.
X. Memberships
1. Memberships Generally. You must maintain a membership (the “Marketplace Account”) to receive an account necessary to make Purchases in the Marketplace. Fees to procure and/or maintain a Marketplace Account (the “Marketplace Account Fees”) may vary and may be changed unilaterally by us, at our sole discretion, at any time and without notice to you. All memberships are subject to these Terms. Upon purchase of a Marketplace Account, You can cancel your Marketplace Account at any time. We can also revoke your Marketplace Account at any time and without notice. Marketplace Account Fees may be recurring and may result in automatic and recurring monthly debits (the “Auto-Payments”) to any payment method you have used to purchase such Marketplace Account. Upon your purchase of a Marketplace Account, you agree to such Auto-Payments.
2. Membership Non-Transferability and Lawful Use. You may not transfer, assign, sell, gift, exchange, trade, convert, lease, sublicense, rent, or distribute your Marketplace Account. Any disposition or attempted disposition of your Marketplace Account in violation of these Terms will be void and will result in immediate termination of your Marketplace Account. In addition to your other representations and warranties in these Terms, you represent and warrant that you will not access or use your Marketplace Account, and/or the Services to engage in any illegal, fraudulent, or other illicit activity.
3. Identity Verification. In addition to normal identity verification in the regular course of business, if we, in our sole discretion, identifies what it deems to be suspicious and/or potentially fraudulent activity associated with Marketplace Account, we may conduct additional ID verification, directly or through a third party, and record information and documentation for purposes of verifying your identity and other Account information.
4. Revocation of Membership for Failure to Verify Identity. The Company reserves the absolute and unilateral right to revoke, suspend, terminate, or otherwise limit your Marketplace Account and/or use or receipt of the Services if we detect irregularities and/or otherwise suspect fraudulent activities associated with your Marketplace Account.
XII. Marketing
1. By signing up for the Service, you agree to receive marketing emails regarding the Service from the Company or its affiliated partners. Users may opt-out of these communications at any time by unchecking the opt-in during sign up, by selecting “unsubscribe” within an email, or by emailing support@travel.crypto.com. Messaging and data rates apply and are the sole responsibility of the user.
XIII. Ownership and Proprietary Rights in the Services
1. All right, title, and interest in and to the Services, including any updates, upgrades, and modifications thereto, and any associated patents, trademarks, copyrights, mask work rights, trade secrets, and other intellectual property rights, belong solely and exclusively to the Company and its licensors, and, except as expressly set forth in these Terms, we do not grant you any licenses or other rights, express or implied, to the Services.
2. You acknowledge and agree that the Services are protected by applicable copyright, trademark, and other intellectual property laws. All words and logos displayed in connection with the Services that are marked by the ™ or ® symbols are our trademarks and service marks and/or our respective owners. The display of a third-party trademark in connection with the Services does not mean that we have any relationship with that third party or that such third party endorses the Services or the Company.
Acknowledgment of Proprietary Rights.
3. By using our Software and Services, you acknowledge that all information, content and materials contained within our Software and Services (in any form or media, the "Materials") may be protected by one or more copyrights, patents, trademarks, trade secrets, or other proprietary rights owned by us, our content suppliers or licensors, or by other individuals whose content have been submitted to the Software and/or the Services. Except for third-party content which are in the public domain, you may not modify, publish, participate in the transfer or sale of, create derivative works from, or in any other way exploit the Materials, except as expressly set forth in these Terms. The trademarks, logos, and service marks (whether or not registered, collectively the "Trademarks") displayed from the Software and/or through the Services (including Third-Party Content), are our Trademarks and/or third parties. Except in connection with badges as licensed hereunder, you have no right to use the Trademarks in any way and nothing contained on the Software should be construed as granting to you, by implication, estoppel or otherwise, any license or right to use any Trademark without our written permission or the written permission of the third party that owns the Trademark. You are hereby advised that the Company is prepared to aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution where appropriate. The Company will also reasonably cooperate with any third party alleging that any Material is infringing such party's intellectual property rights and shall take such steps as are required by law or otherwise reasonable and necessary to resolve any such complaint.
4. Subject to these Terms, we hereby grant you a limited, revocable, personal, non-exclusive, and non-transferable right and license to access and use the Services solely for your personal, non-commercial, entertainment purposes. Except as expressly provided by these Terms or as otherwise expressly permitted by us, you may not use, modify, disassemble, decompile, reverse engineer, reproduce, distribute, rent, sell, license, publish, display, download, transmit, or otherwise exploit the Services in any form by any means. Without limiting the foregoing, you agree not to (and not to allow any third party to):
gain unauthorized access to the Services or our systems;
use any robot, spider, scraper, or other automatic or manual device, process, or means to access or copy the Services;
take any action that imposes or may impose (in our sole determination) an unreasonable or a disproportionately large load on the Services or our infrastructure;
utilize any device, software, or routine that will interfere or attempt to interfere with the functionality of the Services;
rent, lease, copy, provide access to or sublicense any portion of the Services to a third party;
use any portion of the Services to provide, or incorporate any portion of the Services into, any product or service provided to a third party;
remove or obscure any proprietary or other notices contained in the Services; or
use the Services for any illegal or unauthorized purpose.
5. Marketplace Transactions.
Accounts. In order to be eligible to conduct transactions on the Marketplace, Users must register and create a personal account associated with the Marketplace (“Marketplace Account”). Registration and creation of a Marketplace Account are both accomplished directly on the Site. You must provide accurate and complete registration information when you create a Marketplace Account. By creating a Marketplace Account, you agree to provide accurate, current and complete account information about yourself, maintain and promptly update your account information as necessary and keep and maintain the security of your account information. The Company reserves the right to reclaim usernames without liability to you. You are responsible for the security of the username and password associated with your Marketplace Account. You accept all liability and risks regarding any unauthorized access to your Marketplace Account.
Payment Method. Upon establishing their Marketplace Account, you may participate in Marketplace offerings subject to having a valid payment method for the particular Marketplace offering. A valid payment method may include (i) a credit or debit card linked to the User’s Marketplace Account and/or (ii) other means which the Website may make available.
Taxes. In no event shall we be responsible for determining the tax implications of your transactions on the Marketplace. You are solely responsible for determining what, if any, taxes apply to your Marketplace transactions.
Prohibited Persons. No Prohibited Person may register and create a Marketplace Account or otherwise make use of the Site. “Prohibited Person” shall mean: (i) any resident, the government or a government official of Cuba, Democratic People’s Republic of Korea (North Korea), Iran, Syria or Crimea (a region of Ukraine annexed by the Russian Federation) or any other country or region that is subject to sanctions or an embargo by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”); (ii) any person or entity controlled by a person listed on the “Specially Designated Nationals and Blocked Persons” (“SDN”) List and the Non-SDN List, including the Sectoral Sanctions Identifications List, published by OFAC; the Section 311 Special Measures for Jurisdictions, Financial Institutions, or International Transactions of Primary Money Laundering Concern published by FinCEN; and, any other foreign terrorist organization or other sanctioned, restricted, or debarred party; or, (iii) any person that Company, it is sole discretion, deems to have violated any of these Terms.
Management of Marketplace. We reserve the right, but do not undertake the obligation to: (i) monitor or review the Marketplace for violations of the Terms and for compliance with the Website policies; (ii) report to law enforcement authorities and/or take legal action against anyone who violates the Terms; (iii) manage the Marketplace in a manner designed to protect our and third parties’ rights and property or to facilitate the proper functioning of the Marketplace; (iv) screen Users, or attempt to verify the statements of Users; (v) monitor disputes between you and other Users or to terminate or block you and other Users for violating the Terms; and/or (vi) refuse, restrict access to or the availability of, or remove, delete, edit or disable (to the extent technologically feasible) any Marketplace Assets or any portion thereof. “Marketplace Assets” means all legal right, title, and interest in and/or to the Marketplace, its content, components, elements, the compilation and collection thereof, and all intellectual property rights associated with any of the foregoing.
WITHOUT LIMITING ANY OTHER PROVISION OF THE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION, AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE MARKETPLACE TO ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION, FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THE TERMS, OR VIOLATION OF ANY APPLICABLE LAW OR REGULATION.
6. Assumption of Risk. You assume any and all risk arising out of your use of the Marketplace. Those risks may include, but are not limited to, the following:
Risks of Prepayment. The monies prepaid into your Marketplace Account for prepayment purposes in order to be eligible to bid on certain Marketplace auctions will be considered sales proceeds of the Company and its affiliates at the time of prepayment. The Company and its affiliates are permitted to use any monies received for their own benefit, investment, and use while accounting for them in your Marketplace Account for purpose of bidding or providing full refund to you in the original currency used, less any 3rd party processing fees, if you do not win a bid. Prepayment of monies exposes your monies to risks of total loss from, among others things, security breaches from cyber-attacks that hack and steal monies, electronic or technological failures that impede or prevent market access and market performance, and any insolvency, bankruptcy, or material financial losses of or incurred by the Company or any of its affiliates.
Risk of Account Freeze. The Company may freeze your Marketplace Account, including any Badges, in the event that you are believed to be engaged in suspicious activity or to be in breach of any of the Terms. If your Marketplace Account is frozen, you will not be able to make Acquisitions or Transfers to or from your Marketplace Account. This may result in the closure of your open orders.
XIV. Account Cancellation and Termination
1. Term. These Terms is effective and you will continue to be a member until we terminate your Account or you properly cancel your Account in accordance with these Terms.
2. Termination. You are solely responsible for properly canceling your Account. You may cancel your Account at any time by sending us an email at support@travel.crypto.com. All cancellations will be processed within forty-eight (48) hours of receipt of the request for cancellation. We reserve the right to in our sole and absolute discretion, to temporarily suspend access to the Service (in whole or in part) for: (a) scheduled or unscheduled maintenance; (b) purposes of maintaining the security and/or integrity of our network, hardware, or associated systems or those of its third party providers; or (c) the actual or suspected violation of these Terms.
3. Effect of Termination. Upon termination of these Terms or cancellation of your Account, all licenses and other rights granted to you hereunder will immediately terminate and you will lose access to and will cease all use of the Service (including all rewards and/or discounts offered through the Service). For avoidance of doubt, you understand and agree that any rewards that you obtained through the Service may not be used beyond the termination of these Terms or cancellation of your Account.
XV. Third Party Linked Service and Content
1. The Software and Service may contain features and functionalities linking you or providing you with certain functionality and access to third party content, including but not limited to websites, directories, servers, networks, systems, information and databases, software, applications, programs, products and/or services, and the Internet as a whole. When you engage a third party’s website or service which is linked to the Software and/or Service, you are interacting with the third party and not with us. Such linked websites are not under our control and we are not responsible for the contents of any linked website or any link contained within a linked website, or any changes or updates to such websites maintained by third parties. All rewards and offers that you pursue or other transactions you engage in using the Service are between you and the transacting party. The Company is not an agent of any such transacting party, nor are we a direct party in any such transaction. Any such activities, and any terms associated with such activities, are solely between you and the applicable third-party. The Company shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You are solely responsible for your dealings with any third party related to the Service, including the delivery of and payment for goods and services.
XVI. Electronic Communications
1. By registering for the Service, you understand that we may send you or your Users communications or data regarding the Service, including but not limited to updates, and promotional information and materials regarding the Service, all in electronic form via the email address you specified when you registered. You may unsubscribe your members from such communications by contacting us at support@travel.crypto.com anytime.
XVII. Disclaimer of Warranties
1. WE PROVIDE OUR SERVICE TO YOU “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”. YOU AGREE THAT ANY USE OF AND RELIANCE UPON THE SERVICE (INCLUDING ANY AND ALL OF THE INFORMATION, CONTENT, AND/OR MATERIALS CONTAINED THEREIN, OR RESULTS OBTAINED THEREFROM) BY YOU IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO (AND SPECIFICALLY DISCLAIM ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN ADDITION, THE COMPANY DOES NOT WARRANT THAT ACCESS TO THE SERVICE OR SITE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION OBTAINED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE. THE COMPANY MAKES NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS THE MERCHANT OR ADVERTISERS LISTED ON THE SOFTWARE. ACCORDINGLY, NEITHER THE COMPANY NOR THE COMPANY SHALL BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS. YOUR PURCHASE AND USE OF THE PERKS, DISCOUNTS, OR PRODUCTS AND SERVICES OFFERED BY THIRD PARTIES THROUGH THE SOFTWARE IS AT YOUR OWN DISCRETION AND RISK.
XVIII. Indemnification
1. You agree to indemnify, defend, and hold harmless us, our subsidiaries, ESPs, and affiliates, and all of their respective officers, directors, employees, agents, licensors, suppliers and any third-party information providers against all claims (including all associated costs, expenses and reasonable attorneys’ fees) from and against any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including attorneys’ fees and court costs) arising out of or related to: (a) your breach of these Terms, or (b) your violation of applicable laws, rules, or regulations in connection with the Service.
XIX. Limitation of Liability
1. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ESPS, OR THEIR RESPECTIVE OFFICERS OR EMPLOYEES, PRINCIPALS, DIRECTORS, MEMBERS, AGENTS, CONSULTANTS, SUBSIDIARIES, PARENT COMPANY OR AFFILIATES (TOGETHER THE “RELATED PARTIES”) BE LIABLE TO YOU (OR ANY PARTY CLAIMING THROUGH YOU) FOR ANY DAMAGES OR LOST PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OR INABILITY TO USE THE SOFTWARE AND/OR THE SERVICES INCLUDING, WITHOUT LIMITATION, DAMAGES TO YOUR SYSTEMS AND/OR YOUR SOFTWARE AND/OR DATA, COMPUTER FAILURE OR MALFUNCTION, COMPUTER VIRUS TRANSMISSION, PERFORMANCE DELAYS OR COMMUNICATION FAILURES OR SECURITY BREACHES.
2. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE COMPANY, AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SERVICE, SITE OR THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWO (2) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
3. Damage Caused by Third Parties. You agree that the Company and Related Parties are not responsible for, and the Company and Related Parties expressly disclaim any liability for, any damage, loss, or injury you may incur as a result of actions taken by other parties who access or use the Software and/or Services, including, without limitation, damages resulting from hacking, tampering, cheating, or disseminating malware from the Software and/or Services.
XXI. Miscellaneous
1. Removal. If you do not agree to accept and comply with any provision of these Terms, or any amendment made by the Company to these Terms, you must immediately stop using any Services.
2. Digital Millennium Copyright Act. If you are aware of or believe there is any infringing content or other material on the Software or any of our Services, please notify us. We respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act and other applicable intellectual property laws, which may include removing or disabling access to material claimed to be the subject of infringing activity.
3. Dispute Resolution by Binding Arbitration. Many user concerns can be resolved quickly and to the user's satisfaction by contacting us at the email address below. If, however, there is an issue that needs to be resolved, this Section describes how both of us will proceed.
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND ITS RELATED COMPANIES AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL.
Any claim or dispute between you and us or Related Parties arising out of or relating in any way to the Software, Services, these Terms, marketing by the Company or Network Content, including claims that arise after the termination of these Terms, shall be resolved through final, binding arbitration.
The obligation to arbitrate applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal or equitable theory. We each agree that each of us may bring claims against the other only in an individual capacity and not in a class action or representative proceeding, REGARDLESS OF WHETHER THE DISPUTE IS HEARD IN ARBITRATION OR IN COURT. All arbitrations shall be conducted on an individual (and not a class-wide) basis and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that these Terms specifically prohibit you from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person.
A party who intends to proceed with a claim or dispute must first send to the other a written notice of dispute (“Notice”) describing the nature and basis of the claim or dispute and setting forth the specific relief sought. All Notices to the Company shall be sent via registered mail at the address provided at the end of these Terms. We will send notice to you via email to the email address we have on file for you, if any, or otherwise via a reasonable method. Upon receipt of such Notice, the other party shall have a thirty (30) day period in which it may satisfy the claim against it by fully curing the dispute and/or providing all the relief requested in the Notice. After the expiration of such thirty (30) day cure period, either party may commence an arbitration proceeding if the claim has not been fully satisfied.
The arbitrator has the authority to grant any remedy that would be available in court, except that the arbitrator may not issue relief on behalf of a class or otherwise issue class-wide or group relief. You acknowledge and agree that each party shall pay the fees and costs of its own counsel, experts, witnesses, and filing fees and the parties shall split the cost of the arbitrator.
If any aspect or portion of this “Dispute Resolution By Binding Arbitration” Section is found to be illegal or unenforceable, that aspect or portion will be severed with the remainder of this Section remaining in full force and effect.
YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE YOU FIRST USED THE SOFTWARE BY SENDING A REQUEST THROUGH REGISTERED MAIL TO US. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SEND A SIGNED WRITTEN NOTICE AND THE DATE YOU FIRST USED THE SOFTWARE. UNTIMELY OPT-OUTS WILL NOT BE VALID AND YOU MUST THEN PURSUE YOUR CLAIM THROUGH ARBITRATION PURSUANT TO THESE TERMS.
4. Entire Agreement. These Terms constitute the entire agreement of the Parties regarding the Service. It supersedes any and all proposals, oral or written, negotiations, conversations, discussions, or agreements between the Parties relating to your use of the Service (including, without limitation, any prior versions of these Terms).
5. No Waiver. Our failure to enforce any of the provisions of these Terms or to exercise any rights or remedies under these Terms will not be construed as a waiver or relinquishment to any extent of our right to assert or rely upon any such provision, right or remedy in that or any other instance.
6. Severability. If any provision of these Terms is held to be invalid, illegal or unenforceable, the Parties agree that such provision shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the Parties, and that the remaining provisions shall remain in full force and effect.
7. Governing Law. These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, and the Federal Arbitration Act, 9 U.S.C. § 1 et seq., without regard to its principles regarding conflicts of law. You agree that, as provided in the “Dispute Resolution By Binding Arbitration” Section above, disputes shall be resolved by binding arbitration. You also agree that if you or the Company should nonetheless file a lawsuit against the other or any Related Parties, regardless of the validity of the suit or whether it can be maintained or is prohibited by the “Dispute Resolution By Binding Arbitration” Section above, the sole and exclusive forum, jurisdiction, and venue for such lawsuit shall be in courts of competent jurisdiction located in Miami, Florida and you hereby submit to and irrevocably waive all objections to such jurisdiction, forum, and venue.
8. Agreement Binding on Successors. The provisions of these Terms shall be binding upon and shall inure to the benefit of the Parties hereto, their heirs, administrators, successors and assigns.
9. Survival of Terms. After your subscription to the Service has terminated, any and all terms that by their nature may survive termination of these Terms shall be deemed to survive such termination.
XXII. Contacting Us
To contact us with any questions about our Terms of Service or practices, please email us at support@travel.crypto.com.
